To initiate a return, please contact us at hello@laundream.co.uk and provide your order number and the reason for the return. Our team will provide you with instructions on how to process your return and issue your refund once we receive the returned item. However we will not be able to pay for the return delivery. Make sure to get a Proof of Postage when you return the goods to us (and keep hold of it in case the delivery goes missing).
We believe that Laundream will transform your laundry day. However, if for any reason we are wrong and you are not finding our detergent as dreamy as you'd hoped, please contact hello@laundream.co.uk and our team will be on hand to help.
Shipping fees for returns are the customer's responsibility, and we recommend using a shipping method with tracking to ensure safe and timely delivery.
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